On the Dining Table Allocation panel on the POS you can
- allocate dining tables
- allocate automatically all unallocated reservations for the selected day.
- search for their reservation when the guests arrive.
- seat the guests at the reserved table.
- If some of the guests arrive later, you can search for the reservation among seated guests to locate their dining table.
Reservation entry status
Reservation entries have a status:
- Open
- Late
- Arrived
- Seated
- No-Show
- Canceled
You change the status manually by pressing the Status field in the relevant Reservation Entry row. The drop-down list shows actions that can be applied to change the status.
The Reservation/Waiting List shows only those entries that are Open, Late, or Arrived. Once the status is changed to the other three options, the entry disappears from the list.
Note: The service flow can be set up to automatically set reservation and waiting list entries to Late after a certain time period has passed from the reservation time. It can also be set up to automatically change a Late entry to No-Show after a certain time period.
To reset the status of an ARRIVED entry
- Select the waiting list entry row and the Status column.
- Select Reset Status. The Status field is now blank, indicating that the guests are not present.